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Diploma
Beam International Training Centre

Diploma in Customer Service ICM at Beam International Training Centre

This Customer Service ICM course offered at Beam International Training Centre, is a 1 year Diploma program accredited by ICM.

  • Diploma
  • 1 year
  • Hotel Management

This ICM Customer service program equips the learner with the skills and knowledge to meet and exceed customer expectations, deal with difficult customers and provide high-quality service.Possible career opportunities for Customer Service graduates include:Receptionist/customer care assistantReservationistGuest Services AssociateGuest Services SupervisorHotel Clerk. ...read more

Entry requirement

  • KCSE D

About Beam International Training Centre

At Beam International Training Centre, we offer various Technical and Business courses that give all form four leavers an opportunity to advance their career regardless of their KCSE grade.We have two campuses within Nairobi town: Development House 1st floor and  Jasho House 3rd Floor.We also have a Kitengela Campus at Milele Center 2nd Floor. ...read more

Study with us

Apply to the Beam International Training Centre for the Customer Service ICM Diploma course.