This ICM Customer service program equips the learner with the skills and knowledge to meet and exceed customer expectations, deal with difficult customers and provide high-quality service.
Possible career opportunities for Customer Service graduates include:
- Receptionist/customer care assistant
- Reservationist
- Guest Services Associate
- Guest Services Supervisor
- Hotel Clerk.
Are you interested in pursuing this Diploma in Customer Service ICM program?
Click here to apply
Colleges offering Customer Service ICM Diploma
Advent College of Technology is a Middle-level college registered by the Ministry of Education and accredited by TVETA to offer vocational training in the republic of Kenya. Advent... ...read more
At Beam International Training Centre, we offer various Technical and Business courses that give all form four leavers an opportunity to advance their career regardless of their KCSE... ...read more
Diverse ICT College is a private college situated in Mtwapa, Kilifi County. Our vision is to touch millions of lives and spread ICT literacy by providing affordable modern-day... ...read more
Topmax College stands as a beacon of academic excellence in the realm of private tertiary education in Kenya. Registered as a reputable middle-level institution by the Technical and... ...read more
AirSwiss International College is a middle-level tertiary institution that provides professional training in Clearing, Forwarding, and Shipping Management, International Logistics and Transport Management, Procurement & Supply Chain Management,... ...read more
Bridge College is a fully-fledged institution in the heart of East Africa’s economic hub, with a history of advocating for intellectual curiosity, freedom and excellence since 1992.We are... ...read more
In the bustling educational landscape of Kenay, the East Africa Institute of Certified Studies (ICS) stands as a beacon of academic excellence and professional development. With a mission... ...read more
Nairobi Aviation College is widely known as the pioneer of aviation courses in the country. These unique and highly marketable courses are unavailable in many other colleges. The... ...read more
In the bustling city of Nairobi, Kenya, KCE College stands out as a beacon of excellence in accounting education. Accredited by esteemed institutions such as KASNEB, the Ministry... ...read more
Musk College of Business and Technology is a middle-level college that continuously strives to help develop students to blend excellent design skills strong technical background and solid fashion... ...read more