Diploma in Front Office Operation and Administration at Cascade Institute of Hospitality

This Front Office Operation and Administration program introduces the trainee to the system and procedures required for front office operations.it emphasize the importance of high standard in personal good qualities and services provided.The learners will develop knowledge and skills in reception procedures as well as understanding the key related policies/procedures.Possible career opportunities for a Front Office Operation and Administration graduate include:Hotel ReceptionistReservationistReservations AgentCasino HostCruise Ship AttendantFront Desk AssociateFront Desk SupervisorFront Office AttendantFront-of-House ManagerGaming DealerGuest Relations ManagerGuest Services AssociateGuest Services SupervisorHotel ClerkHotel... ...read more

Entry requirement

• KCSE D

About Cascade Institute of Hospitality

Cascade Institute of Hospitality (CIH) offers Diploma and Certificate Qualifications in the School of Hospitality and Department of Information Technology.Vision: To be the hospitality training institution of choice in the regionMission: Providing quality, holistic education and training to the youth and transforming them into economically independent and responsible citizens.Core ValuesIntegrity: A culture that promotes honesty, transparency, accountability, and professional ethics.Quality:... ...read more