Diploma in Customer Service ICM at East Africa Institute of Certified Studies
This Customer Service ICM course offered at East Africa Institute of Certified Studies, is a 1 year Diploma program accredited by ICM.
This ICM Customer service program equips the learner with the skills and knowledge to meet and exceed customer expectations, deal with difficult customers and provide high-quality service.Possible career opportunities for Customer Service graduates include:Receptionist/customer care assistantReservationistGuest Services AssociateGuest Services SupervisorHotel Clerk. ...read more
Entry requirement
- KCSE D
About East Africa Institute of Certified Studies
In the bustling educational landscape of Kenay, the East Africa Institute of Certified Studies (ICS) stands as a beacon of academic excellence and professional development. With a mission to empower individuals through quality education and skill development, ICS has emerged as a leading institution in the region, offering a diverse range of programs tailored to meet the needs of students... ...read more
